Mortgage Navigators is here to help

As the impact of the coronavirus pandemic (COVID-19) spreads throughout Australia, we’re keeping a close eye on developments and putting our community first.

We’re here to help and our support measures are tailored to meet your individual needs and circumstances. Some options to help you during this time may include:

  • Reduced loan repayments
  • Payment holiday
  • Restructuring of existing loans

Our Safety Measures

The safety and wellbeing of our customers, employees and business partners is our top priority and the stress and financial difficulty that can result from this unprecedented event is something we take seriously.

We have put in place the following:

  • Limited Face to Face meetings
  • Additional daily cleaning services
  • Social distancing practices in the workplace
  • Phone & Video conference support
  • Contactless electronic application forms

Let us know as soon as possible

We understand that your immediate focus is on the health, safety and wellbeing of yourself and your family. At the appropriate time, our team is ready to provide support and discuss your available options. We understand that each customer will have different needs and every request matters.

The best way to discuss your individual circumstances is by calling us on 1300 134 898 or emailing us Click here

Lender contacts

Access your lender contact and media release on hardship assistance. Click here

Did you know?

If you’ve been affected, you may be able to also claim financial assistance from the government. Check if you’re eligible to claim here.